Privacy Policy

1. What Data SDL Education Collects

SDL Education collects three types of information:

1.1 Personal Information Provided by Users

When you register or use our Services, we may collect:

• Full Name
• Email Address
• Password
• Mobile Number
• Address
• Educational Role (Student/Teacher/Institution)
• Institute/School Name
• Preferred Language
• Gender
• Date of Birth

1.2 Content Usage Data

When you access our platform, we may collect:

• Courses enrolled
• Study materials accessed
• Assignments, quizzes, labs attempted
• Time spent on pages
• Learning progress

1.3 Automatically Collected Data

When you use our Services, we may collect:

• IP Address
• Device Type
• Operating System
• Browser Type
• Device Identifiers
• Date & Time of Access
• Pages Visited
• Search Queries

1.4 Cookies

We use cookies to:

• Remember user preferences
• Provide customized content
• Improve user experience
• Analyze website performance

Users can disable cookies in browser settings, but some features may not function properly.

2. How SDL Education Collects Data

We collect data through:

• Registration forms
• Contact/support forms
• Login and usage activity
• Server log files
• Cookies and tracking technologies
• Analytics tools (internal or authorized third-party service providers)

3. Purpose of Using User Data

SDL Education uses collected data to:

• Provide and manage educational services
• Issue certificates
• Customize learning content
• Manage accounts
• Improve platform performance
• Troubleshoot technical issues
• Prevent fraud and unauthorized access
• Communicate important updates
• Comply with legal requirements

4. Sharing of User Data

We may share limited data in the following cases:

4.1 Service Providers

With trusted partners for:

• Hosting services
• Email services
• Technical support
• Payment processing (if applicable)

4.2 Legal & Government Authorities

If required by law, court order, or government request.

4.3 Business Transfer

In case of merger, acquisition, or restructuring of Suivre Digital Pvt. Ltd., user data may be transferred to the successor entity.

5. Data Security Measures

We implement reasonable security measures including:

• Secure servers
• Data encryption (where applicable)
• Access control mechanisms
• Password protection

However, no online system is 100% secure. Users are responsible for keeping their passwords confidential.

6. User Rights

Users have the right to:

• Access their personal data
• Update or correct information
• Request deletion (subject to legal requirements)
• Disable cookies via browser settings
• Withdraw consent (where applicable)

For any data-related request, users can contact us at the details below.

7. Updates and Contact Details

SDL Education may update this Privacy Policy from time to time. Updates will be posted on the website with a revised effective date.

Continued use of our Services after updates means acceptance of the revised policy.